Pendicle Road | Unit 3 | Bearsden | Glasgow | UK
Monday to Friday: 9AM - 7PM
Accelarize Networks Pvt Ltd
Accelarize Networks Pvt Ltd, collects and use data of users with utmost responsibility. We follow the highest global standards for secure transactions and customer information privacy. Please read the following statement to learn about Our information gathering and dissemination practices.
We follow the below mentioned practice regarding Data Collection and Usage. Also, the practices described in this policy are subject to applicable laws in the places wherein we operate. Please contact Us if You have questions regarding our policies.
Accelarize Networks Pvt Ltd or “Accelarize”, its subsidiaries and branch operations hereinafter referred as the “Company,” “We,” “Us,” and “Our,”) collects information about Users (“You”, or “Your”, or “Users”) while using Our Application/s, Website/s and various content/s inside our outside the purview of Accelarize like its Social Media pages (collectively called the “Services” and Individually an “Application”).
We request you to please read this policy carefully to comprehend Accelarize’s policies regarding Your information and how Accelarize use the data.
Irrespective of the country you live in, Accelarize Networks Pvt Ltd, located at 2nd Floor, H.No 149,Shastri Nagar Delhi 110031 India will be the controller of User’s personal data provided to, or collected by or for, or processed in connection with Services of Company.
2- Information Collected
Accelarize receives and stores any information provided by Users while using our Services directly or indirectly. You can choose not to provide certain information but then You might not be able to take advantage of many of Our features. The information collected from Users is used for purposes including but not limited to responding to User’s requests, improving Our platform, enabling third parties to carry out technical, logistical or other functions on Accelarize’s behalf and to communicate with User.
For the Purpose of Providing Services to User and Providing High Quality direct or indirect services, Accelarize will collect certain Personal Information from User. ‘Personal Information’ is data that can be used to identify a person. “Personal Information” includes but is not limited to:
INFORMATION ON USER PROFILE:
Your full name, address, email address, contact number(s), date of birth and bank or payment account details and any proof of Your identity and/or address that We may request on case to case basis;
INFORMATION ON TRANSACTION:
We collect transaction details related to Your use of Our services, including the type of services You requested or provided, Your order details, delivery information, date and time the service was provided, amount charged, and payment method. Payment Method includes
Details of any bank account (including but not limited to, account holder, account name and account number) during any -transaction/s initiated by You on Our Website/s & Application/s while using Our Services;
Details of any credit, debit, UPI, Net banking or other card used by You for any transaction/s on Our Website/s & Application/s or while using Our Services;
INFORMATION ON LOCATION:
Depending on the Accelarize services availed, requested or searched by User and basis on Your app settings or device permissions, We may collect Your precise or approximate location information as determined through data and means such as GPS, IP address and WiFi. Accelarize may collect location information when Accelarize or Services or it’s partner applications are running in the foreground. In certain regions, Accelarize may also collect this information when the Accelarize or it’s partner applications are running in the background of Your device if this collection is enabled through Your app settings or device permissions.
INFORMATION ON USAGE:
We collect information about how You interact with Our services. This includes information such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or service You were using before interacting with Our services.
We also collect and use information regarding the duration of Your stay on Our Website/s & Application/s & this is also stored in the session along with the date and time of Your access;
When You use Accelarize’s Website/s and/or Application/s,Accelarize’s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website/s & Application/s; for instance by way of cookies, web beacons or web analytics. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to Us and shall not be used to identify Your Account. Also, We collect some information through cookies, pixel tags, and similar technologies that create and maintain unique identifiers.
Accelarize receives some information regarding the calls or texts, including the date and time of the call/text, and the content of the communications. Accelarize may use these information for customer support services , for safety and security purposes, to improve Our products and services and for analytics or any other services. Accelarize receives information on USER’s participation in any promotion sponsored by Us and Our Partner Brands and for any Survey.
3- Use of Information
Accelarize will use the information that We collect for purposes including but not limited to, Providing services, Record Keeping of your services, tracking your progress, To facilitate payments, Customer Support and Research & Development.
4- Communication From Accelarize
Accelarize will communicate about its Products/Services, information, marketing communications, Surveys, product offerings, offers, advertising materials, and offers from Accelarize to Users from time to time. Accelarize will send You important information regarding the Website/s & Application/s, changes to Our terms, conditions, and policies and/or other administrative information.
5- Additional Uses
The information collected from User maybe used to provide it for scrutiny to any statutory, regulatory or any other governmental authority or any other agency as advised by government or any judicial body, To resolve disputes, To detect and protect Us against error, fraud and other criminal activity, to enforce Our terms and conditions, To comply with financial services regulation including retention of financial information and transaction, To conduct financial and identity checks, fraud prevention checks, anti money laundering and credit checks and To enhance security of Our Site.
We identify and use Your IP address to help diagnose problems with Our servers if any, and to administer Our Website/s & Application/s. Your IP address is also used to help identify You and to gather broad demographic information;
6- Tracking & Cookies
When You visit third party websites from Our Website/s & Application/s, cookies embedded in such third party content may be downloaded onto Your device. We do not control such third party cookies and are governed by the terms and conditions of such third parties. Please read the terms and conditions governing such third party websites for more information on the same.
Accelarize may place both permanent and temporary cookies in Your computer’s hard drive while using Our Services. You may choose to disable the cookies using the settings in Your operating system of the device. However, if You do so, You may not be able to use the full functionality of Our Website/s & Application/s
7- Information Shared And Disclosed by Accelarize
Accelarize never sells User’s information to any Third Party. We share Your information with Our affiliates, subsidiaries and business partners, for legal reasons or in connection with claims or disputes.
a-General Information Disclosures to Our subsidiaries and affiliates, which are entities under common ownership or control of Our ultimate parent company Accelarize Networks Private Limited.
b- To ensure that we provide services to You as committed by us
c- We share your information to Service Providers, including but not limited to OEM, Third Party for email messages, Data Hosting, SMS Messages, Payment Service Provider, Legal Service Provider, Accounts and Taxation etc etc, to ensure that we provide services to You as committed by us
d- We may also share your Data If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Accelarize, Our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
e- We may share Your information in any other circumstances where We have Your consent.
8- Retention and Deletion Of Data
After termination of Your Account with Us, We, shall destroy all the data collected from You, except the records and the data pertaining to the transactions undertaken using Our Services or the Website/s & Application/s. Please note that under the applicable laws, We are required to maintain record of these transaction with Us including personal data such as Your name, contact details, Your number, transaction history etc. Other than the information specified above, We will delete all Personal Information that We hold about You when Your Account is terminated. We will not retain Your online banking login PIN, TAN and/or password, credit card information
9- Data Safety & Phishing
Please note that We will not require You to disclose Your personal or security detail vide email or other communication. If You receive any email/ phone call/ SMS or other communication requesting You to share Your personal/security/financial information, please do not respond to such requests and delete such requests immediately. Please forward such requests to info@Accelarize.com for notifying Us of the same prior to deletion of such requests.
“Phishing” is an attempt to steal personal details and financial account details from a website user. Such “Phishers” use fake emails to lead users to counterfeit websites where the user is tricked into entering their personal details such as credit card numbers, passwords, PIN etc. Please abstain from providing Your details on such websites and immediately report such requests to Us at info@Accelarize.com. We shall not be held responsible for any loss, damage caused by responding to such emails and sharing information with third parties.
10- Contact Us